FAQ

For ex.: The charges are typically £15 for each £100 borrowed for 15 days.

Anyone with a regular income can apply for a CreditOnline, so if you have a pension or receive state benefits for a disability then you are eligible. As we are responsible lender, the primary consideration is whether or not you will be able to repay the loan by the agreed date.

Yes. If for some reason you can’t repay your loan on the agreed date, you can extend (rollover) the repayment. You can do this by accessing your account on our website and choose option "Extend loan". You must do this prior your actual repayment date. The charge for the extension applies £10. At the time of extension you must also pay the interest rate for the period. Repayment can be extended only up to 45 days.

Yes, everything is done 100% online, confidentially and safely according to Data Protection Act 1998. (We do not deliver loans to your front door)

For ex.: The charges are typically £15 for each £100 borrowed for 15 days.

Anyone with a regular income can apply for a CreditOnline, so if you have a pension or receive state benefits for a disability then you are eligible. As we are responsible lender, the primary consideration is whether or not you will be able to repay the loan by the agreed date.

Yes. If for some reason you can’t repay your loan on the agreed date, you can extend (rollover) the repayment. You can do this by accessing your account on our website and choose option "Extend loan". You must do this prior your actual repayment date. The charge for the extension applies £10. At the time of extension you must also pay the interest rate for the period. Repayment can be extended only up to 45 days.

Yes, everything is done 100% online, confidentially and safely according to Data Protection Act 1998. (We do not deliver loans to your front door)

No, unfortunately, we can only approve people who apply with a personal valid debit card.
(It’s only for your own benefit and safety.)

No, not obligatory, but you have to be employed at least part-time and show considerable monthly income, so to be able to repay the loan when time comes.

Yes, you need a bank account with an active debit card so we could transfer the money to your account.

Yes, to verify your identity we request to send copies of bank statements from last three months, copies of some kind of an ID or debit card.

Yes, to verify your identity we request to send copies of bank statements from last three months, copies of some kind of an ID or debit card.

For ex.: The charges are typically £15 for each £100 borrowed for 15 days.

Anyone with a regular income can apply for a CreditOnline, so if you have a pension or receive state benefits for a disability then you are eligible. As we are responsible lender, the primary consideration is whether or not you will be able to repay the loan by the agreed date.

Yes. If for some reason you can’t repay your loan on the agreed date, you can extend (rollover) the repayment. You can do this by accessing your account on our website and choose option "Extend loan". You must do this prior your actual repayment date. The charge for the extension applies £10. At the time of extension you must also pay the interest rate for the period. Repayment can be extended only up to 45 days.

Yes, everything is done 100% online, confidentially and safely according to Data Protection Act 1998. (We do not deliver loans to your front door)